Answer while your hands are full
Welcome new repair, cleaning and maintenance enquiries while your team focuses on the work in front of them.
Stay on the job. Stay open to enquiries.
You can’t always answer while you’re on site. Give the next caller a helpful response, capture the job and location, and pass your team a request they can follow up.
No sign-up to try. Preview a voice before using your microphone.

“Do you offer repairs in my neighbourhood?”
Example scene and conversation. Your agent uses your business information.
Choose from 7 industry roles below. Preview a voice, or start a live conversation and ask a question.
No sign-up needed. Use fictional details in the demo.
01 / Choose a conversation
Answer the first call and check whether you cover the area.
Tap the orb to start a live conversation
Upbeat & curious · Preview without a microphone
Try: “Do you offer repairs in my neighbourhood?”
Samples are recordings. Live demos use your microphone and are transcribed.
Use fictional details. No real bookings or account changes are made.
Let callers explain the job, check your service area and share a preferred visit window. Your team gets the details it needs to plan a callback or dispatch review.
Welcome new repair, cleaning and maintenance enquiries while your team focuses on the work in front of them.
Collect the service needed, postcode and preferred visit window so dispatch can plan a useful callback.
Explain your approved next steps and service areas, with urgent situations following your agreed escalation process.
Let’s look at the calls your Home Services team handles every day—and where a voice agent could help first.
The calls you miss, repeat or want to follow up.
Explore the conversation, captured details and handoff.
Discuss setup, integrations and a focused pilot.
For plumbing, electrical, cleaning and maintenance businesses taking calls while teams are on site. Collect enough job context for dispatch without promising a price or arrival time that has not been confirmed.
Identify the job and check it against your approved service area.
Collect scheduling preferences and relevant access information.
Route the request to dispatch; use the agreed escalation instructions for urgent or unsafe situations.
“Do you offer repairs in my neighbourhood?”
Start with what the caller needs.
Your answers, your handoff rules and a focused pilot. We’ll map out the essentials together.
Service areas, working hours, supported jobs, approved call-out policies and urgent escalation numbers.
Keep contact details, the request and the next step together in Culvion’s Lead Management System. Other CRM and calendar connections are scoped around your workflow.
Explore the LMS ↗Start with calls you miss while on site. Bring your job types, service areas and urgent-call instructions; we’ll define the details dispatch needs and how your team confirms a visit.
Agree what success looks like: service requests with location and job details. Review the results against your own baseline before expanding.
Try your common questions, a caller changing their mind, interruptions and a request the agent cannot answer. Check the details your team receives, the human handoff and each agreed language on the phones your callers use.
For home services, review service requests with location and job details against your current process. Agree the pilot scope and review the evidence before expanding; a public demo is not a guarantee of business results.
From the first demo to a workflow your team can use.
Ask us at sales@culvion.ai ↗It can start with a simple job-enquiry workflow: the service needed, area, preferred time and callback details. Choose the calls you want help with and keep dispatch and job confirmation with your team.
It can use your approved coverage information and capture visit preferences. Confirmed appointments or technician assignments depend on the scheduling or dispatch connection you approve during implementation.
Multilingual conversations are supported. Tell us the languages used in your service area so we can test the relevant voices, place names and job descriptions with you.
Share your approximate monthly calls, usual call length and the types of job enquiries you receive. Published plans include voice and lead management. Phone numbers, telephony and any scheduling connections are scoped separately.
Not without verified availability and an approved pricing workflow. It can record the request and explain the next step, while your team confirms the appointment and scope of work.
A guided demo around the calls you want to improve.
No commitment to deploy.

